![]() He did respond, advising me to contact customer service! I am not stupid! I had! Hence why I hoped for a reasonable response. I have made every effort to have my problem sorted (I left a message on the owners Facebook page). Without people like us customers would not be possible. I certainly admire the charitable causes they help. I am now in the position to advise them of my experience. I have recommended them to friends, family and colleagues, who have all purchased from them. ![]() Not the case! I am one of those who wears jewellery on appropriate occasions. If only the workmanship was there to do so or if a problem arose they would go out of their way to help and backup the quality. We are urged by presenters to add to our jewellery collection in order to pass down the generations. So disgusted that I have tried to contact the owner. ![]() I am appalled by the treatment I have received from the customer service department.
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